Connectivity Technician

Spectrum in El Paso, TX

  • Industry: Manufacturing - Production/Plant Management
  • Type: Full Time
  • Compensation: $74,125.00 - 162,150.00 / Year*
position filled
Connectivity Technician, Office Equipment
With a 116-year history of serving clients across the West Texas & Southern New Mexico region of the Desert Southwest, Spectrum Technologies is recognized as a technology industry leader. Headquartered in El Paso, Texas, we are a business technology solutions provider specializing in a wide range of products and services including multifunction document imaging devices, network management & I.T. infrastructure, IP telephony systems, document management software and workflow analysis, digital file conversion, document duplication services, printer fleet management programs, website design, hosting and optimization and software/application development and integration services. Organizations of all sizes trust us to handle their technology needs as our highly-trained and award-winning teams take complex client problems, simplifies them, and make sure they are running smoothly delivering increased productivity and cost-efficiency to your operation. Learn more at www.spectrumistechnology.com.

Spectrum Technologies is proud to offer successful candidates:
Base Salary + Mileage/Expenses + Year-End Profit-Sharing Program
Major medical & dental insurance
401(k) matching savings plan
Extensive Training
A positive, inspiring & professional work environment

Job Summary: Spectrum Technologies has an exciting full-time opportunity for the right person to join our team as an Office Equipment (OE) Connectivity Technician.If you are hard-working, bright, and have excellent customer service skills, then we are looking for you. The OE Connectivity Technician is responsible for installing and configuring new/loaner multi-function printers (MFPs) at customer sites. This includes installing print or fax drivers on customer computers and troubleshooting any issues potentially arising during the process. Additionally, the OE Technician is responsible for installing mobile enterprise application platform (MEAP) and other 3rd party applications necessary to enable customer computing workflow.

Candidate Requirements:
Travel to customer sites in the El Paso area to configure MFPs and printer drivers across multiple manufacturers
Configure scan to folder or email on MFPs
Configure MFP faxing in analog or VoIP environments
Install, configure, and troubleshoot various workflow solutions, to include ULM, UNIFLOW, Google Print, MEAP
Install, configure, and troubleshoot stand-alone scanners
Install, configure, and troubleshoot Print Audit programs on servers and PCs.
Work with local Spectrum Technologies IT or local customer IT Departments to install switches, routers, and wireless bridges to enable MFP functionality
Work with existing customers remotely to resolve printing/copying/scanning issues
Install and troubleshoot proxy card and multi-use card readers

Key Working Relationships:
Reports to a Services Operations Manager
Collaborates & works closely with team members, executives, other departments and vendor support
Associated topics: fork lift, inventory, management, plant, plant management, production management, scanner, ship, transplant, watering

* Estimated salary


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