Req ID: 42556 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company??s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. NTT DATA Services currently seeks a Analytics Architect to join our team in Plano, Texas (US-TX), United States (US). Responsibilities Technical authority for end user services analytics areaConduct research in the area - industry analysts, competition, customer needs, technology provider trends etc. and develop NTT Data Services Point of View and thought leadershipCollaborate with the EUS delivery SME??s, line managers and senior delivery managers to understand current maturity, capture data flow & mapping, operational requirements; Document these as functional specifications for reporting and dashboardResearch analytics technologies / tools available in the marketCoordinate with vendors for demo, case studies and referencesSetup PoC in lab/test environments to evaluate the fitment of available tools against NTT??s requirementsImplementation expert for the chosen analytics toolset in identified accountsDesign deployment architecture and associated integrations with other toolsCoordinate with account delivery teams to identify automation opportunitiesLead the design and development of analytics models and testing of the sameLead the technical design and development for integrations with various data sources (tools like ITSM, monitoring, KM, finance etc.)Prepare detailed technical documentation of the implemented solutionContinual improvement of the solution / serviceBuild standard library of analytics models that can be reused in all implementationsProvide expert technical oversight to the tools support teamCollaborate with delivery teams to identify on-going improvement areas and build new analytics models in the tools solutionWork with delivery teams to identify existing accounts where the analytics tools solution can be deployed Requirements 12+ years experience5+ years experience with database technologies, Master Data Management, Big Data, Data Warehousing, Business Intelligence, Data Visualization, and Analytics Platforms3+ years experience as a technical architect with analytics technologies like Hadoop / HDFS3+ years experience Big Data based framework development and setting up the environmentKnowledge of IT Service Management (ITSM) process frameworkExperience working in a managed services provider organization, be exposed to global delivery model and operate in teams working across time zonesGood communication, presentation skills, business analysis and problem solving skills, self-initiated, quick learner - should be able to handle stakeholders at senior levels and influence decisions Desired Skills Use of analytics in IT outsourcing services area (ie: in BPO, application management, infrastructure management etc.) is highly desirable - especially application of analytics in service desk / help desk / contact centers would be an added advantageGood understanding of Software Development Lifecycle and Agile/Scrum methodologiesA background in automating and orchestrating the management of a virtual data center environmentITIL Foundation certificate is desirable This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment. About NTT DATA Services NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more. NTT DATA, Inc. (the ??Company?) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
Associated topics: .net, application architect, architect, back end, design pattern, devops, maven, php, project architect, senior software developer